Shipping policy
1. Shipping Area
BOYI currently provides shipping services to customers in the United States only.
We do not currently ship orders to countries or regions outside the United States.
2. Order Processing Time
Orders are processed after payment confirmation.
Processing Time: 1–3 Business Days
During holidays, promotional periods, or peak seasons, processing times may be slightly extended.
Orders are not processed or shipped on weekends or public holidays.
3. Shipping Rates
We offer free standard shipping on orders over $79 USD.
For orders under $79 USD, a standard shipping fee of $9.99 USD will be applied at checkout.
4. Shipping Method and Delivery Time
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 5–10 Business Days | Free on orders over $79 USD |
| Standard Shipping | 5–10 Business Days | $9.99 USD for orders under $79 USD |
Delivery times may vary depending on the shipping carrier, destination, weather conditions, and other factors outside our control.
5. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow some time for tracking information to become available after shipment.
6. Shipping Address
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect address is provided, please contact us as soon as possible. We will try to assist, but we cannot guarantee address changes after an order has been processed.
7. Lost or Delayed Packages
BOYI is not responsible for delays caused by shipping carriers, incorrect addresses, weather conditions, customs procedures, or other circumstances beyond our control.
If your package appears lost or significantly delayed, please contact our customer service team for assistance.
8. Contact Us
If you have any questions about shipping, please contact us:
Brand Name: BOYI
Email: support@yourdomain.com
Company & Manufacturing Address:
101, No.2, Pai Dong Fourth Lane, Bantian Community, Bantian Street, Longgang District, Shenzhen, Guangdong Province, China
Market:
United States Only
Shipping Area:
United States Orders Only