Privacy policy

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information

Order Information

  • Products purchased
  • Order details
  • Transaction information
  • Return or refund information

Website Usage Information

We may collect certain information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interaction data

2. How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders;
  • Provide customer support;
  • Communicate with you regarding orders, shipping, and services;
  • Process returns, refunds, and exchanges;
  • Improve our website, products, and customer experience;
  • Prevent fraudulent transactions and maintain website security.

3. Payment Information

All payments are processed through secure third-party payment providers.

BOYI does not store or have access to your complete payment card details. Payment information is handled according to the privacy and security policies of the payment service providers.

4. Sharing Your Information

We may share your information only when necessary to provide our services, including:

  • Shipping and delivery providers;
  • Payment processing providers;
  • Website hosting and technology service providers;
  • Customer support services.

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences;
  • Improve website performance;
  • Analyze website traffic;
  • Provide a better shopping experience.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Withdraw consent for certain data processing activities.

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Brand Name: BOYI

Email: support@yourdomain.com

Company & Manufacturing Address:
101, No.2, Pai Dong Fourth Lane, Bantian Community, Bantian Street, Longgang District, Shenzhen, Guangdong Province, China